Effective Date: March 13, 2026
Welcome to The Polanco Brothers ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website https://thepolancobrothers.com ("Site") and your purchase or use of our digital products. By accessing our Site or purchasing our product, you agree to these Terms. Please do not use our Site or purchase our offerings if you do not agree.
1. Products & Services Covered The Polanco Brothers currently offers the following:
Digital Products: Self-paced digital materials delivered electronically.
Our current offering is The Indie Animator's Survival Kit.
All digital products are collectively referred to as "Offerings."
2. Use of Digital Products All Digital Products are delivered digitally. Upon purchase, you receive a non-exclusive, non-transferable, revocable license to use the Digital Product for your own personal use.
You must not:
Share, sublicense, resell, or redistribute any Digital Product.
Reproduce or publicly display the content without written permission.
Use the content to create competing products or services.
3. Payments & Pricing
The Indie Animator's Survival Kit is priced at $17 USD.
Payments are processed securely through third-party payment processors.
We do not store full payment card details.
You are responsible for ensuring your payment information is accurate and up to date.
4. Refunds & Cancellations
90-Day Refund Policy: We stand behind our product. You may request a full refund within 90 days of your purchase of The Indie Animator's Survival Kit.
Technical Issues: Please contact us at [email protected] if you experience difficulty accessing your purchase. We will work to resolve the issue promptly.
5. Intellectual Property All content provided through our Site and Offerings is owned by Xavier Polanco or licensed to us. This includes text, videos, images, graphics, templates, and downloads. Copyright and other intellectual property laws protect this content. Unauthorized use is strictly prohibited.
6. Marketing & Communications By purchasing an Offering or joining our email list, you consent to receive occasional emails.
We use email marketing for tripwire sequences and delivering your product.
We also send educational content and promotions.
You may unsubscribe at any time using the link included in our emails.
7. Disclaimer Our Digital Products are provided for educational and informational purposes only. We teach creatives the end-to-end process of making an independent animated short film.
We make no guarantees regarding specific results, studio hiring, funding success, or festival acceptance.
Results vary based on your effort, experience, and execution.
Any examples or frameworks shared are illustrative only and do not constitute a promise of success.
You acknowledge that you are solely responsible for your actions and results arising from the use of our Offerings.
8. Limitation of Liability To the fullest extent permitted by law, Xavier Polanco (operating as The Polanco Brothers) shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our Site or Offerings.
9. Governing Law These Terms are governed by and construed in accordance with the laws of New York, United States of America without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the courts located in New York, NY.
10. Contact Information If you have questions about these Terms, please contact: [email protected]